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CSL DualCom Limited web shop Terms and Conditions

This page (together with the documents referred to on it) tells you the terms on which we supply to you any of the products (‘Products’) listed on our website at www.csldual.com/installershop (the ‘shop’).

Please read these terms and conditions carefully before ordering any Products from the shop, as by ordering any of our Products, you agree to be bound by these terms and conditions. You may wish to print a copy of these terms and conditions for future reference.

1.INFORMATION ABOUT US

www.csldual.com/installershop is part of a web site operated by CSL DualCom Limited (‘we’). We are registered in England and Wales under company number 03155883 and our registered office is at Salamander Quay West Park Lane Harefield Middlesex UB9 6NZ Our VAT number is 882 3513 18.

2.SHOP AVAILABILITY

Our site is mainly intended for use by people resident in the U.K. We may not accept orders with a delivery address outside the U.K.

3. YOUR STATUS

By placing an order through the shop, you make a binding contractual promise (or ‘warranty’) that you are legally capable of entering into binding contracts; that you are a Business User and (where applicable) you are at least 18 years old; and if you are an individual placing an order on behalf of a Business User, you are authorised to place it on their behalf. In these terms and conditions “Business User” shall mean a legal entity or person who buys or agrees to buy Products other than for private use

4. HOW THE CONTRACT BETWEEN YOU AND US IS FORMED

5. OUR STATUS

6. CONSUMERS

7. AVAILABILITY AND DELIVERY

We aim to fulfill your order within 2-3 working days or if not, within a reasonable period. If we cannot fulfill it within a reasonable period, we will inform you at the time you place the order by a note on the relevant web page, or by contacting you directly after you place your order.Please note we cannot deliver to PO Boxes or BFPO addresses.

8. HANDOVER OF RESPONSIBILITY FOR AND OWNERSHIP OF THE PRODUCTS

9. PRICE AND PAYMENT

10. OUR REFUNDS POLICY

11. OUR CONTRACTUAL PROMISES AND LIABILITY

12. IMPORT DUTY

13. WRITTEN COMMUNICATIONS

Applicable laws require that some of the information or communications we send to you should be in writing. When using the shop, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This does not affect your statutory rights.

14. NOTICES

All notices given by you to us must be given to us at sales@csldual.com. If your notice is about legal proceedings please send a paper copy to our registered office. We may give notice to you at either the e-mail or postal address you provide to us when placing an order, or in any of the ways specified in clause 13 above. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.

15. TRANSFER OF RIGHTS AND OBLIGATIONS

16. EVENTS OUTSIDE OUR CONTROL

17. WAIVER

18. SEVERABILITY

If any of these terms or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

19. ENTIRE AGREEMENT

20. OUR RIGHT TO VARY THESE TERMS AND CONDITIONS

21. LAW AND JURISDICTION

Contracts for the purchase of Products through the shop will be governed by English law. Any dispute arising from, or related to, such Contracts shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.