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CSL DualCom Ltd Privacy Policy

1. About this policy

This is the privacy policy of CSL DualCom Limited (“CSL”). It applies only to personal data as defined in s.1 of the 1998 Data Protection Act (“personal information” or “information”) and not other types of business or general information. The policy tells you who we are, how we collect personal information about you, what we use that information for and with whom we intend to share it.

Please read the policy carefully. By accessing or using this web site you are deemed to agree to the terms of this privacy policy, and if you do not agree with it, then you must not send us any personal information. This policy was posted in April 2010. We reserve the right to change our data practices from time to time. If we revise our policy you may decline to permit us to use your personally identifiable information under the new policy by notifying us in writing or by emailing us.

Please note that if you follow a link from this site to another site, this policy will no longer apply. We are not responsible for other sites’ information handling practices. Use of your information by the owner of the linked site will normally be governed by that site’s privacy policy, which we encourage you to read.

2. Who we are

We are CSL DualCom Limited, a company registered in England and Wales with company registration number 03155883. Our registered office is at Salamander Quay West, Park Lane, Harefield, Middlesex UB9 6NZ. If you have any queries about the information we hold on you then you may write to us at the address above, or email at sales@csldual.com or telephone on 01895 474474. We are entered in the Register of Data Controllers with registration no. Z9469611.

3. How we collect information from you

4. Security and storage of information

We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage. Please remember that normal Internet email is insecure. We do however, use secure connections in our online shop. We will store your information at least for the duration of any customer relationship we have with you, or as otherwise required by law (normally up to a maximum of 7 years for legal and tax reasons).

5. What your information is used for

If you buy products or services from us, we will use your information to fulfill your order and to provide you with the product or service you have requested. If you register to use any restricted areas on our website, we will use your information to provide those services to you. If you agree when you register with us or buy from us, we will also use your information for marketing purposes. If you do not want the information we hold on you to be used in this manner, you must first contact us either by writing or by e-mailing us and establish your preferences. If you do not object, we will use the information we hold on you to contact you for feedback on your use of our products and/or services and/or website. We may use aggregated data about users of our site, sales patterns and other statistical data to improve our site, but it will not be possible to identify individuals from that aggregated data.

6. With whom we may share your information

7. Your rights

You have a right to rectify any errors in information we hold about you, and to change or correct any details you have already given us. Please inform us about changes to your details so that we can keep our records accurate and up to date. You also have a right to be removed from any mailing list we hold at any time, but you must first contact us either by writing to us or e-mailing us. You have a right to see a copy of the information we hold about you on payment of a statutory fee. Before we agree to this, you must provide us with sufficient evidence of your identity and sufficient details of the information you wish to see to enable us to locate it.

8. Transfers outside Europe

We are obliged to satisfy ourselves before transferring your information to a country outside the EEA that it provides adequate protection for your data protection rights. The EEA comprises the EU countries and Norway, Iceland and Liechtenstein. Countries outside the EEA may not give the same level of protection to your information as those within the EEA. If we do transfer any information submitted by you through the site outside the EEA we will take steps to ensure that the transferee provides the necessary level of protection for your information, and by using this site, you are agreeing to such a transfer.